Frequently asked questions
FAQ
How long does delivery take?
How long does delivery take?
Orders are typically delivered within 3–7 business days after your order is placed. Delivery times may vary during holidays or due to carrier delays.
Can I return a product?
Can I return a product?
For health and hygiene reasons, we do not accept returns for change of mind. If your product arrives damaged, defective, or incorrect, please contact us with your order number and clear photos so we can help resolve the issue. This policy does not affect your statutory rights.
Can I cancel my subscription?
Can I cancel my subscription?
Yes. You can cancel your subscription at any time with no cancellation fee. Please cancel before your next scheduled renewal to prevent the next charge. Cancellation stops future renewals; it does not automatically cancel or refund an order that has already been processed. If you need assistance, please contact us through our Contact Us page.